Customer Management
Customer Tracking
Our SalonKing Customer Management tool will be helpful for you to track the complete information of each customer. You can make them feel pleasant by having their basic information, such as allergy details, their preferred products and services,etc.
Customer Information
You can check all details of every customer from any device easily through the SalonKing dashboard. The information about their gift cards, notes, preferred products or services, allergies, product purchased, pending payment, membership details, etc. can be checked seamlessly.
Notes
You can receive notes of your customers, consolidating, allergies, preferences, formulas, and other essential information. The important notes on their appointment will be shown by SalonKing's popup notes feature. Every note is easily accessible from any device.
SOAP Notes
SalonKing joins each SOAP note to the customer profile. You can likewise upload the pictures to the SOAP notes for reference. Creating another SOAP Note or changing the current one is moreover possible. These notes can be utilized whenever as a reference and get refreshed regularly by the employees.
Forms
You can either build custom forms or use readymade templates to begin speedily. You can create liability waivers, customer surveys, admission forms, etc. And then transfer your forms using the SalonKing email marketing set on the website, you can either share the link or fill the form while booking an appointment. Forms will be saved consequently to your customers' profiles.
Memberships
Gold, Silver, and Platinum are the significant membership levels. Thus, produce various membership levels for your Salon business & also give offers, special discounts for each level of membership as well an automatic billing facility that can be used to pay for membership.
Packages
Offer your clients attractive packages in such a way, that they pay for service in advance by permitting them to purchase different visits at a limited cost ahead of time. And SalonKing tracks the pending visits automatically, and also a client can look at their balance in the application or from the website.
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